Case study

Low quality training for distributors

Large company in the manufacturing, services sector.

Large group of rotating employees, distributors responsible for installing and servicing products at the company’s customers.

Time and quality of training of new installer, distribution of knowledge and authorisations to service and install equipment.

Preparation of a comprehensive online training tool (traditional online training) using remote learning tools and communication with installers, combined with testing and certification of participants online. Prepared online training and testing path culminating in a certificate that allows installation of the company’s products.

Reduced implementation time.

Consistent nationwide introduction of the new person.

Reputation.

Appropriate quality of distributor services – end customer satisfaction.

Reduction in costs of traditional training, work of trainers.

Quick onboarding of a new person.

Saving of own time.

All procedures and information in one place.

Information on new developments through the platform.

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