Large company in the manufacturing, services sector.
Industry specifics
Large group of rotating employees, distributors responsible for installing and servicing products at the company’s customers.
Most important problem
Time and quality of training of new installer, distribution of knowledge and authorisations to service and install equipment.
Solution through e-learning
Preparation of a comprehensive online training tool (traditional online training) using remote learning tools and communication with installers, combined with testing and certification of participants online. Prepared online training and testing path culminating in a certificate that allows installation of the company’s products.
Benefits for the employer
Reduced implementation time.
Consistent nationwide introduction of the new person.
Reputation.
Appropriate quality of distributor services – end customer satisfaction.
Reduction in costs of traditional training, work of trainers.
Benefits for the consultant
Quick onboarding of a new person.
Saving of own time.
All procedures and information in one place.
Information on new developments through the platform.